Employee Experience Specialist

HR Team

Position in Lubbock

Employee Experience Specialist

Team Overview

To passionately support all team members of Betenbough Companies by implementing and enhancing all employment services and experiences with people-first strategic insight that equips each brand’s mission and Company core values.

Job Summary

To implement and enhance all-company events and initiatives that reinforce the Company’s purpose and culture and serve as the employee’s passionate champion and ambassador in their overall employee experience.

Essential Job Functions

  • Identify creative ways to promote the employee experience through all employee/company events and touch points including calendar forecasting and support team collaboration
  • Collaborate with support teams and event stakeholders to create experiences that champion employees and enrich the overall employee experience
  • Serve as the event host for Betenbough Connect Days and Welcome Orientations including, implementing and enhancing support team and logistic collaboration
  • Implement and enhance strategic vision for all-company meetings in-person (and simulcast as needed)
  • Implement and enhance all-company annual retreat including logistic coordination, support team collaboration, childcare team management, and calendar forecasting and scouting
  • Collaborate with team members and connections team and/or other team to plan, implement and enhance logistics for other assigned events as needed
  • Assist in internal/cultural insight data tracking including company events, trips, employee and family demographics and other employee support engagement activities

With all employee support team members:

  • Maintain accurate employee support records and ensure confidentiality in the handling of all employee files and information
  • Understand the roles and lanes of employee support and collaborate with all members of the employee support team to assist when needed
  • Staff all-company events and/or attend events the employee support team is managing and actively promote and serve as an ambassador for all-company events and initiatives

Required Skills & Qualifications

  • 2+ years in event planning experience
  • Organized – able to handle multiple projects and details on a daily basis
  • Self-motivated trailblazer – proactive, good time management, able to prioritize
  • Strong written and verbal communication skills – including public speaking to a variety of audience sizes
  • Team player – work alongside all members of the cultural engagement team to collaboratively develop ideas, execute projects, and engage in healthy peer-to-peer accountability
  • Good with people – playful, positive, genuinely interested in people
  • Trustworthy and able to maintain confidentiality
  • Experienced with computers and technology
  • Trustworthy and able to maintain high confidentially standards

Work Environment & Physical Requirements

  • Works in temperature-controlled environment
  • Vision for near, mid-range, far, and accommodation
  • Hearing for low, medium, and high pitch
  • Effective communication skills when dealing with co-workers and community members
  • Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head, and below waist
  • Must have a current and valid driver’s license and must be able to be insured by company fleet insurance.
  • Must be able to travel by plane and have an up-to-date U.S. Passport
  • Must be able to perform all job expectations safely with or without reasonable accommodations
  • Ability to lift 15 to 30lbs

Hours & Schedule

  • 40-45 hours per week (8am-5pm, M-F)
  • After hours and weekends may be necessary on occasion for trips, events, or to meet deadlines
  • Lunch meetings and events outside of normal working hours are required
  • Occasional travel to other company regions or event locations is required
  • Must be able to travel both domestically and internationally multiple times a year (2 to 4 times a year, 10 to 12 day trips)


  • Comprehensive Employee Benefit Package
  • Employer-Paid Life, AD&D, LTD Insurance
  • Enrolled into ESOP (Retirement Benefits)
  • Paid Time Off Policy
  • Company-issued Cell Phone
  • Company Training Opportunities    
  • Company-Sponsored Vision Trips
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