Betenbough Companies

Terms

PHRASES | These key phrases and terms we suggest using best align with our purpose and commitment to serving our home buyers.

FINANCIAL

avoid Down payment | use Initial Investment

avoid Buy/spend | use Own/acquire/invest

avoid Price/cost | use Total investment/total value

avoid Monthly payment | use Monthly investment

avoid What you can afford | use Within the budget you set for yourself

avoid Lower-end | use Affordable

COMMUNITY

avoid New construction | use New homes

avoid PUD | use Planned community

avoid Phase | use Community

avoid Spec Homes | use Available homes

avoid I don't know | use That's a great question. I'll find out.

PRODUCTS AND FEATURES

avoid Unit/house | use Homes

avoid Lot/parcel | use Homesite

avoid Standard | use Included

avoid Comes with | use Your home includes

PERSONALIZATION

avoid Option/upgrade | use Includes features/luxury features/personalizations

avoid You have to pick | use You may select/or you may choose

avoid Options you ordered | use Options you selected

SALES PROCESS

avoid We sell | use We offer/you may choose from

avoid Contract/offer | use Agreement

avoid Discount | use Promotional offer

PEOPLE

avoid Agent/sales | use New Home Specialist/Associate

avoid Hostess/receptionist/assistant | use New Home Coordinator

avoid Client/prospect | use Potential home buyer

avoid Client in homebuying process | use Home buyer

avoid Field superintendent | use Builder

avoid Sub-contractor | use Trade partner