About Your Future Role

People often say you can make conversation with just about anyone! But, it’s about more than a quick chat for you. You find joy in serving others and creating an inviting experience wherever you are. Our Café Associates infuse every cup of coffee with a touch of joy and every customer interaction with a dash of magic.

If you enjoy providing excellent customer service while fostering a great customer experience, we’re inviting you to join our Ninety-Two Bakery & Café team.

What are your core functions?

Yours is the first face our customers see when they walk in! You’ll prepare and serve coffee, teas and specialty beverages ensuring an excellent, quality and consistent product is served. You’ll engage with and understand our customers, bringing a warm demeanor to each interaction. You will know Ninety-Two’s menu like the back of your hand — always ready to make a suggestion to surprise and delight our customers! You humbly handle customer feedback in a polite, empathetic and efficient manner. You will maintain a well-organized, clean and sanitized environment where efficiency and accuracy are crucial in fulfilling orders. You will meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation.

Let’s make sure you’re qualified!

You’ll be a great fit if you desire to serve others with excellence, have excellent communication and customer service skills, and have a knack for connecting with people. Prefer a more understated aesthetic with natural hair color and no facial or neck tattoos, and opt for a subtle and classic makeup style.

What’s the average week like? 

We’re glad you asked. This position is full-time, where you will average 40 hours per week. You’ll work a mix of weekdays and weekends. We have two different shift times available: opening shift (6 am – 2 pm) and closing shift (11 am – 6 pm).

What are your Benefits?

Join our team and enjoy a comprehensive employee benefit package that includes: employer-paid Life, AD&D, LTD insurance, a paid time off policy, and company-sponsored vision trips. 

You can also take advantage of our Employee Stock Ownership Plan or (ESOP)! As part of our commitment to fostering a culture of ownership and shared success, we offer you the opportunity to become an owner of the company through our ESOP. This means that you’ll have a vested interest in the company’s growth and profitability. With the ESOP, you’ll not only be rewarded financially as the company thrives, but you’ll also have a chance to be a true stakeholder in our organization!