Help Make Closing Day Feel Like a Celebration

Buying a home is a major milestone, and the closing experience should feel just as meaningful.

As a Closing Coordinator with Impact Title, you’ll guide homebuyers through the final steps of their home-buying journey with warmth, empathy, urgency, and attention to detail. You’ll be a trusted point of connection for customers and team members, helping make sure each closing feels seamless, personal, and memorable.

This role is a great fit for someone who genuinely enjoys people, communicates naturally, takes ownership of details, and finds satisfaction in creating an exceptional customer experience.

What You’ll Do

• Guide each homebuyer through the closing process with empathy, urgency, and diligence.
• Build relationships and communicate warmly and enthusiastically with customers and team members throughout the entire process.
• Collaborate with home builders to create a personalized, memorable, and seamless closing-day experience for each homebuyer.
• Complete each closing with strong attention to detail and ownership of communication, documentation, and information for the homebuyer.
• Process and upload documents immediately following closing to help ensure timely funding of the home purchase.
• Help create an experience where customers feel informed, cared for, and celebrated as they step into homeownership.

Who We’re Looking For

You may thrive in this role if you are relational, dependable, organized, and comfortable balancing customer interaction with detailed administrative responsibilities.

Preferred Qualifications

• Customer service experience
• Bilingual in English and Spanish

Where You’ll Work

This is an office-based role serving the Permian Basin, with regular travel between our Midland and Odessa locations.

Schedule

• Approximately 40 hours per week
• Monday–Friday, 8:00 AM–5:00 PM
• No evenings or Sundays
• Regular travel between Midland and Odessa

What You’ll Get

Joining Impact Title means becoming part of a company that invests in both its people and their long-term growth.

• Comprehensive employee benefits package
• Employer-paid Life, AD&D, and Long-Term Disability insurance
• ESOP participation — giving you ownership in the company and retirement benefits
• Paid Time Off
• Company-issued cell phone
• Company training and development opportunities
• Company-sponsored vision trips

Work Environment & Requirements

• Office environment
• Must have a current and valid driver’s license and be insurable under company fleet insurance
• Must be at least 18 years old in accordance with company policies and applicable labor laws
• Ability to lift approximately 5–20 pounds
• Requires the physical ability to stand, sit, crouch, kneel, walk frequently, and reach above the head and below the waist
• Requires near, mid-range, and distance vision, as well as the ability to hear low, medium, and high pitches

Make an Impact at the Finish Line

For our homebuyers, closing day represents the culmination of months of anticipation, decisions, and preparation. As a Closing Coordinator, you’ll have the opportunity to make that final experience one they remember for all the right reasons.

If you enjoy serving people, creating meaningful experiences, and bringing both warmth and excellence to the details, we’d love to meet you.