Event Manager

Role Overview

This role will be leading both the experience and sales specialist, working towards a balance of team accountability and genuine hospitality for our guests. events.

Core Functions

  • Sales
    • Create, monitor, track and bring accountability to sales specialist goals while coaching team on how to improve selling techniques
  • Experience:
    • Oversee team throughout the planning and coordination of events
    • Seek feedback from guests on event experience while creating and simplifying sales and event team processes to create procedures that help maintain a high level of efficiency
  • Financials:
    • Oversight of the event and sales teams through focusing on labor costs, decreasing expenses, building revenue and maintaining acceptable profit margins.
  • Administrative:
    • Creating CMA’s and assist  implementing changes to event packages, menu selections, and package inclusions to increase event sales and profit margin Hiring, training, and scheduling Event and Sales Team; Monthly sales report.

Required Skills & Qualifications

  • Leadership experience
  • Microsoft Suite
  • Profitability Management

Preferred Skills & Qualifications

  • Event Management

Work Environment & Physical Requirements

  • Vision for near, mid-range and far as well as hearing for low, medium, and high pitch.
  • Superior communication skills with co-workers, guests and vendors.
  • Requires physical ability for standing, sitting, crouching, kneeling, frequent walking, reaching above head & below waist.
  • To be considered for this position, you must be at least 18 years old in accordance with company policies and applicable labor laws.
  • Ability to lift 5 – 20 pounds

Hours & Schedule

  • Average 45 hours per week (7:30am-5:30pm, M-F)
  • Days and weekends required
Department: Restaurant & Hospitality
Job Type: Full Time
Job Location: Lubbock
Business: The Willows Event Center

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Department: Restaurant & Hospitality
Job Type: Full Time
Job Location: Lubbock
Business: The Willows Event Center